General Service Questions
What do I need to do?
Absolutely nothing! Just sign up with us, we we take care of the rest. We know you are busy, very busy, which is why our service is 100% turn-key. Once you sign up with us, we find your listings, register new domain names for you, build your sites, and then send you all of the information you need so you can share the site with your Buyers, market the URL however you like, and receive contact requests from prospective Buyers.
How long does it take for my sites to go live?
Your new sites will typically be live, and ready for sharing / marketing, within 5 business days of the listing appearing on the MLS. This is also true for current listings you may already have live on the MLS. We do strive for a meet 3 day turn-around window as often as possible, though 5 business days is the formal timeline.
What happens when I sell the property?
You will receive a notification from us specifying the date which the site will be taken down. If at that time you (or your Buyer) would like to own the domain and site, we can transfer it to you (or your Buyer) for a one-time payment of $20.
Can you build sites for my current listings, or are only new/future listings eligible?
We will build dedicated sites for ALL of your listings, provided you signed up for our Unlimited service. Our proprietary technology finds all of your current MLS listings, and we use that data to then construct the corresponding sites. Any new listings you hold in the future will then also have new dedicated sites created, too. We’ll keep building sites for you for as long as you remain our customer!
Is there a maximum number of listings I can have at one time?
Absolutely not! With our Unlimited service, unlimited means unlimited. Regardless of if you have 5, 10, or 100 listings, we will create dedicated sites for each listing.
If you purchased our A’ la Carte service, we will create as many sites you purchased.
How do single property websites make me more attractive to Sellers?
Real Estate is a tough business and referrals are the life-blood of most Agents. By having us create single property websites for your Sellers, you are providing a high quality and high visibility to help sell their home more quickly. You stand out from the crowd by being an Agent who goes above and beyond, an Agent who is dedicated to the specific nuances of the Seller’s property, and an Agent who knows how to embrace technology to find Buyers. You already market yourself every single day. PeakListing provides the “wow factor” that both Sellers and Buyers are looking for in their Real Estate Agent.
You mentioned contests earlier. Can you explain?
We use a variety of methods to ensure that prospective Buyers who visit your single property websites reach out and connect with you. One of those methods is quarterly contests we operate across all of the live sites we have built for our Customers. These contests change in terms of what is offered (cash, gift cards, prizes, etc.), but are completely funded, operated, and fulfilled by us. Each quarter, every person who submitted their information to contact you had also been automatically entered into the contest drawing we were holding in that period. Winners are contacted by us, and delivered their prize. If the winner was one of your contacts, we’ll also let you know so that you have another reason to reach out and make contact with them.
What is a dedicated URL?
A dedicated URL means that each site we build for you will have its own web address, unique to that property. For example, we may build a site for your listing at 123 Any Street at a URL such as www.123AnySt.com. Many of our competitors use sub-domains (i.e. www.123AnySt.CompetitorSite.com) or domain extensions (i.e. www.CompetitorSite.com/123AnySt). We use true, dedicated domains in order to ensure not just the best and most professional appearance, but also the best opportunity for local search engine optimization.
How do you know about all my current and future listings?
We have created propriety technology which alerts us whenever you have a listing on the MLS. Our technology identifies your current listings and also informs us when you have added a new listing to the MLS. We designed our proprietary technology in a manner that allows you, the busy Real Estate Agent, to remain 100% hand-free from the single property websites while still receiving all of the benefits of our service. In short, our technology allows us to do the work while you impress your Sellers and Buyers.
What if there are changes to my listings?
No problem at all! Our proprietary technology will alert us to any key changes with any of your listings: new pictures / videos / virtual tours, price changes, listing status changes, and Agent changes. We implement those changes on the appropriate site within 1 business day.
Can I market and promote the site when it is complete?
Absolutely! We built the site for you to use, so feel free to promote the URL however you like!
How do I know if buyers are visiting the site? How do I get leads?
We compile and deliver a web site traffic report to you every two weeks. You can share these metrics with your Sellers!
We also send all Buyer inquiries directly and immediately to you via email. We include contests and other incentives (operated, funded, and fulfilled by us) to encourage site visitors to contact you!
What does Local Search Optimized mean?
Search Engine Optimization is the practice of adjusting different on-site and off-site variables in order to ensure a desired website appears in strong position within search result pages when a user conducts a given online search. We ensure that current best practices are followed on each of your single property websites so that users find your sites when they search online.
What does mobile Device Ready / Responsive mean?
Mobile Ready, or Mobile Responsive, means that your single property websites will look perfect regardless of if the site is being viewed on a desktop, laptop, tablet, or mobile phone.
How much does all of this cost?
Unlimited service is $29.99 per month.
A’ la Carte service is $99.99 per site.
Entire Agencies can contact us for special bulk pricing quotes.
Are there any hidden fees?
No way! We won’t change our prices on you, there are no hidden fees, and there are no additional costs.
How long will I be locked in for?
We don’t have any minimum term length, or even a contract to sign. Once you have purchased one of our services, you can cancel at any time with no penalty. There is no obligation to use our service for a single day longer than you want.
How do I cancel?
Simply send us an email at email@example.com letting us know that you’d like to end services, and we’ll be happy to help you out. Although, we’re pretty confident you’ll love every aspect of working with us!
What if I have other questions or need Customer Service?
Current customers can contact us any time at firstname.lastname@example.org
Prospective customers should use email@example.com for inquiries.